Where To Go In Case Of Conflicts该去哪里，在冲突的情况
Are you having problems with your flood zone insurance company? 你是否有问题，你防洪区保险公司？ Life does not always go smoothly because you want it to, and like other things in life, having a problem with your flood zone insurance company is something you must expect. 生活并不总是顺利的，因为你要它，并像其他的东西，在生活中，有一个问题，您的防洪区保险公司是你必须期望。 First of all, you must remember that insurance companies do not work or stand alone.首先，你必须记住，保险公司不工作或单独存在。 They belong to a group of or an organization and when you have complaints, they will settle with you based on the organization laws and regulations.他们属于一个集团或一个组织，当你有投诉，他们会解决你的基础上，组织法律法规。 This means that when you have a complaint against your insurance provider or when things did not work out to your satisfaction, you can not just march in their office and demand satisfaction or punch the ear of the sales agent you dealt with when you bought your policy.这意味着，当你有一个投诉你的保险提供商或当事情没有工作，以您的满意度，你不能只是3月在他们的办公室和需求满意或冲床耳的销售代理，你处理的，当你买了你的政策。 Your complaints will not be ignored but certain steps will have to be followed before your complaint will reach an appropriate department.你的投诉，将是不容忽视的，但某些步骤，将不得不遵循之前你的投诉将达到一个适当的部门。 You must remember that your insurance provider is a member of an organization and there is always an expert or appropriate person who will address your complaint.你必须记住，你的保险提供商是一个组织的成员，并始终存在着一个专家或适当的人，将处理你的投诉。 Your flood zone insurance company just needs to settle things in a systematic order because they have their reputation to protect.你防洪区保险公司只是需要解决的事情，在一个系统的秩序，因为他们有自己的声誉，以保护。 People entrust their money and their properties to insurance providers, hence the need for them to remain credible before their clients.人民托付他们的钱和他们的财产保险公司提供，因此，有必要让他们留下可信的前客户。
The first thing you must remember is when you choose your flood insurance company, make sure that it is a member of one or all insurance organizations.第一件事，你必须记住的是，当你选择你的洪水保险的公司时，要确保它是一个会员的其中一项或全部保险机构。 If they are not, then your mind should start working and asking questions.如果不是，那么你的心要开始工作，并不断提问。 Insurance or trade organizations regulate rules for their member organizations.保险或贸易组织的规则，规范其成员组织。 In the UK, you could check if your flood insurance company is a member of any of the two main organizations.在英国，你可以检查，如果您的洪水保险的公司的一员，任何的两个主要组织。 There is the Insurance Brokers Registration Council (IBRC) and the Association of British Insurers (ABI).还有就是保险经纪人注册理事会（ ibrc ）和英国保险商协会（发研中心） 。 Knowing which organization your insurance provider belongs to could easily guide you know where to go.不知哪个组织你的保险提供商是属于很容易引导你知道该去哪里。
Insurance providers who belong to any or both of the two main organizations follow the code of conduct that is set down for them so if you have a real complaint, you can expect that your complaint will be handled by more senior members who are experts of the organization.保险提供者属于任何一次或两次主要组织遵循的行为准则，即订定为他们所以如果你有一个真正的投诉后，你可以期望，你的投诉会由更高级的成员，他们都是专家的组织。 Then there is the new organization called the General Insurance Standards Council (GISC) which is slowly taking charge of the regulation of the insurance industry.其次是新的组织，名为一般保险标准局（广钢） ，其中正慢慢负责监管保险业。 When you have a complaint, you must file your complaint directly to your insurance provider in writing.当你有一宗投诉后，你一定要档案，你可以直接向你的保险提供商以书面形式提出。 When they answer and you are not satisfied, find out what the complaints procedure is and follow it.当他们回答，你不满意，找出什么投诉程序和遵循。
Your complaint could either fall into the ombudsman scheme or an arbitration scheme.你的投诉，可分为申诉专员公署计划或仲裁制度。 If the complaint goes to an arbitrator, you and your insurance provider have to commit to accept the arbitrator’s decision but when it falls to the ombudsman, only your insurance provider has to commit to accept the decision.若投诉去仲裁员，你和你的保险提供商须承诺接受仲裁人的裁决，但是当它属于向申诉专员公署投诉中，只有你的保险提供商已承诺接受该决定。 If you do not agree to the decision of an ombudsman, you can always go to court, that is if you are willing to pay high costs and be patient for the lengthy procedure.如果你不同意该决定的监察员，你可以随时向法院提出诉讼，即是如果你愿意付出高昂的费用和忍耐冗长的程序。
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